The room was very clean and not outdated like most. Breakfast was good. Met the hotel manager who was very friendly, even watched him interact with a customer who had a small problem with something in their room and went and fixed it immediately. Seemed like a genuinely dedicated person. The front desk staff when we got there very friendly and actually seemed interested in what we were planning on doing. The desk person on our second day could have been a little more knowledgeable but it was a great stay and would definitely do stay again and recommend to everyone and anyone
Excellent from check-in to check-out! The continental breakfast was the icing on the cake. Rooms are great – beautiful floors, microwave, fridge & iron. Great lighting above beds. Met the GM, Ken, at breakfast. Who does that? Jaybird’s! We have family in St. Augustine and we will definitely be back. Great downtown location!! Thank you & we’ll see y’all next time.
All newly renovated. Great rates during peak seasons. Large and spacious rooms spa bathrooms free hot breakfast friendly staff. Will recommend!!!
The Hotel lobby & sitting area is full of character. Rooms have been remodeled modern. The staff is friendly and helpful. Akino and Jadain were fabulous, as well as management Ken.
We absolutely loved staying here. The staff is incredible. The rooms are clean. The pool is clean. We stayed last year and again this year. There is a reason that we came back…and they remembered us and greeted us very warmly upon our return! We don’t like the way that they do breakfast now, but there are so many more options than before. That was a bonus. Would absolutely stay here again.